Complaint
Posted 3/11/2014
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1 Review
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![Question](http://second-www.trustlink.org/Images/tl_icon_question.gif) |
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Trustlinker since 03/11/14
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Dhaka, AL
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Complaint
Posted 12/5/2013
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1 Review
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![Question](http://second-www.trustlink.org/Images/tl_icon_question.gif) |
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Trustlinker since 12/05/13
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Abusive customer service
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I just got off of the phone with this rude California company. Because this web site is abusive in that it requires millions of potential customers to spend minutes upon precious minutes, clicking through multiple paths, and terms and categories a... Read More »
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Complaint
Posted 4/15/2013
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1 Review
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![Question](http://second-www.trustlink.org/Images/tl_icon_question.gif) |
0 Question
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18 Profile Views
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![Answers](http://second-www.trustlink.org/Images/tl_icon_answer.gif) |
0 Answer
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Trustlinker since 04/15/13
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Review 9/4/2011
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I ended up on this site in search of some information via a Google search. I clicked the Download button to download the document, and a box popped up stating that I needed to simple enter my e-mail to gain access to the document. I entered my e-m... Read More »
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Business's response - on 10/10/2011
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Docstoc has a library of over 20 million documents that are made available through our Premium Memberships. Site visitors can preview our documents without even registering as users. However, when a user wants to download or print a document, they... Read More »
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Review 4/9/2011
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This company's website promises that you can cancel the subscription within a certain period of time. However, all of my emails to customer service remained unanswered. Don't even try to find a phone number on their website - these people don't wa... Read More »
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Business's response - on 10/10/2011
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We are very sorry that you were unable to contact our support team via email. We respond to every single email we receive to support@docstoc.com and premiumsupport@docstoc.com. You can also reach us by phone Monday through Friday between the hours... Read More »
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