Birch Gold Group

5.0 star rating Rating - based on 80 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit https://www.birchgold.com  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

          221428 visitors
Customer Reviews, Ratings & Complaints
Review Posted 3/15/2019
401 to IRA
I have just finished working with Birch Gold on a 401k to IRA rollover for precious metals. I bought some gold and silver for my IRA,and I can report that I'm happy with how the experience was. These guys were actually the second gold company that... Read More »
 
 
 
Review Posted 3/14/2019
Feb 2019 purchase
Purchase in February 2019 went very well. James and Chase were professionals, explained my options, let me choose which metals were best for me. I sent in the money, I received the shipment just the other week. Couldn't have gone better. Read More »
 
 
 
Review Posted 2/19/2019
First of many purchases
Knowledgeable people, straight shooters, efficient process. I will be giving them more business. Read More »
 
 
 
Review Posted 2/19/2019
Great decision
I feel like I made a good decision with Birch Gold. The purchase went smoothly and I have just received my coins. 5 stars. Read More »
 
 
 
Review Posted 2/16/2019
Just as promised
Birch Gold lived up to the expectations that I had for them. The metals came as promised. I will be doing more business. Read More »
 
 
 
Review Posted 2/16/2019
Natalie and Gordon
Such a fantastic experience with Birch Gold Group! Thanks to Natalie and Gordon and Kalen for being patient with me! I know not easy to do!! thanks Read More »
 
 
 
Review Posted 2/15/2019
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Thanks!
Thanks to Birch Gold for making my purchase easy. They are knowledgeable and get the process doen quickly. I would recommend to others. Read More »
 
 
Business's response - on 2/15/2019
Hello, thanks for the review, we appreciate it! We hope to help more in the future. Read More »
 
Review Posted 1/16/2019
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Good Company
Good, friendly people to work with. I plan on doing more business with them. Read More »
 
 
Business's response - on 1/16/2019
Hi Charles, thank you for the review, we appreciate it! We look forward to your repeat business. Read More »
 
Review Posted 1/15/2019
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Easy Transaction
My purchase with Birch Gold Group went as well as I could have hoped. I came to them to buy some coins to put into storage. I spoke to them a few times to figure out exactly what was best, they explained some of the reasons to consider each option... Read More »
 
 
Business's response - on 1/15/2019
Hello, thank you for sharing your experience, we appreciate it. We hope that we can be of more service in the future. Read More »
 
Review Posted 6/12/2018
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Great service
Couldn't be happier with my transaction. Sam and Natalie were great. Answered all our questions and explained all of the options to us. Received our first shipment quickly and safely. Would recommend Birch Gold to anyone intelligent enough to inve... Read More »
 
 
Business's response - on 6/12/2018
Hello Sam, thanks very much for sharing your experience! We're thrilled that we could meet your expectations. Read More »
 
Review Posted 6/6/2018
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Great service.
Getting my account set up and started was very easy and everyone I talked to was very helpful. They explained everything in detail so I could understand. Thank you! Read More »
 
 
Business's response - on 6/12/2018
Hi Kristan, we appreciate the nice words! Should you have any questions in the future, please don't hesitate to be in touch. Read More »
 
Review Posted 6/5/2018
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Great Service!
I'm new to the whole precious metal investment and I was a bit intimidated at first, but after speaking with Jake at Birch Gold Group, I was put at ease. The rest of the team there has been nothing but nice and helpful to me and I'm so glad I'm no... Read More »
 
 
Business's response - on 6/12/2018
Hello Jacob, thank you for the nice review! We will be sure to pass on your thoughts to Jake and the rest of the team. Please be in touch in the future if you need anything else or have any questions. Read More »
 
Review Posted 6/5/2018
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Excellent Customer Service
Birch Gold Group definitely deserves 5-stars for their excellent customer service. James and Susan were awesome to work with, helping me through each step of the process in getting my precious metals IRA set-up, funded, and loaded with gold and si... Read More »
 
 
Business's response - on 6/12/2018
Hi Neil, thank you for the nice review! We're glad we could make the process a pleasant one. Read More »
 
Review Posted 1/22/2018
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Good experience with these people
Good experience with these people. Very friendly and knowledgeable, were able to answer all of my questions about my purchase. Also kept me up to date each step of the way, including on status of my shipment. Just received the package today, all i... Read More »
 
 
Business's response - on 1/23/2018
Hi Heather, thank you very much for your feedback! We're glad that we could earn your praise, and hope to do so more in the future. Always here if you need us. Read More »
 
Review Posted 1/7/2018
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Big thanks to the guys at Birch
Big thanks to the guys at Birch for their work in helping me with my gold IRA. All were helpful across the board, especially Jack. Very nice guy, and very eager to make sure I was comfortable with the whole process. I'd highly recommend these guys... Read More »
 
 
Business's response - on 1/8/2018
Hi Darren, thank you very much, we appreciate the nice words. We hope to be of further help in the future. Read More »
 
Review Posted 12/10/2017
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Excellent and attentive service
The people at Birch get 5 stars from me for excellent and attentive service. I worked with them for several weeks on my IRA conversion and was very satisfied with the process, from start to end. Special thanks to Sam for being so patient, I know t... Read More »
 
 
Business's response - on 12/11/2017
Hi Brad, thank you for the nice review, we're glad to have made the process easy for you. Hope to be of further help in the future. Read More »
 
Review Posted 11/16/2017
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Knowledgeable staff and easy to work with
Knowledgeable staff, easy to work with, very friendly -- 5 stars! Thank you to Birch for making everything really easy. They took the time to explain the process, and were patient when my old IRA was a pain to work with. I don't know if I would ha... Read More »
 
 
Business's response - on 11/16/2017
Hey Bryan, thank you for the nice review! We will share with the team, and especially with Susan. Read More »
 
Review Posted 11/13/2017
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Very pleased with my experience
Very pleased with my experience. For the past few years I've been thinking about buying gold for some of my IRA. I had been talking to a few companies but was never ready to make the move. Finally a few months ago I decided it was time. after talk... Read More »
 
 
Business's response - on 11/13/2017
Hello Naja, thanks so much for sharing your experience! We're happy to hear that we were able to make the process easy for you. We're here if you'd ever like anything else in the future. Read More »
 
Review Posted 11/2/2017
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Good company to work with
The Birch Gold Group is a good company to work with. The first time I came to them they helped me put gold into my IRA. I started with just a small amount, to make sure that they were reputable. And, it went very well. Since then, I have added mor... Read More »
 
 
Business's response - on 11/3/2017
Hello Gerald, thank you very much for the nice words! We look forward to helping more in the future. Read More »
 
Review Posted 4/16/2017
All was smooth and satisfactory
I think any first-time precious metal's potential buyer is somewhat hesitant to begin and finish his first purchase. If the buyer has done enough research, he would realize that buying gold and silver is both a science and an art. I knew that I wo... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website   https://www.birchgold.com Email   info@birchgold.com
Contact   Other  
 
 
 
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