Anna J.'s review of Walt Disney Movie Club

Walt Disney Movie Club

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Customer Reviews & Ratings
Complaint Posted 4/28/2010
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Review 4/28/2010
We've been members for years, in large part because I could never get a hold of a live person whenever I called customer service and there's no way to cancel via their website.

I met the requirements, faithfully responded to every (overpriced!) feature title "special" and did not update my credit card info when my card expired. In fact, my account has had an expired card on it since September.

Yet they still managed to send me a shipment I did not request and did not authorize. And they still managed to charge my credit card, despite the expired expiration date.

I finally!! got a hold of a live person to close the account. But this club is WWAAYY more trouble than it's worth.
 
 
 
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Additional Business Information
Hours   Business Hours are from 8 am – 11pm EST Phone   (800) 362-4587 Address   500 South Buena Vista Street
Burbank, CA 91521
Website   http://www.disneymovieclub.com Email  
Contact   Customer Service Other  
 
 
 
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