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Our Experience
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We are not here to tell you not to hire this company. That choice is yours. However, before you do please please please do your research, take 24 hours to sleep on the information that has been given to you. Get multiple bids!!!!! Don't get talked into
anything. Discuss it privately with whomever the job effects. If we had done that maybe I wouldn't be up in the middle of the night months after the completion of the job stressing about the right way to proceed so that others might be saved the financial
turmoil we are now in. If the deal that is being offered is only offered if you say yes right then and there, I would think twice. It is very possible that our job was an isolated incident though I doubt it. We decided to get a bid for some work on our house.
The salesman was the CEO of the company. He is a brilliant salesman and definitely knows how to get you to trust him and talk you into a job and get you excited about it. However, that changed the minute a problem arose. Which several did on day one. I will
not bore you with all the problems but I will say this: any professional business person that promises something but doesn't deliver on multiple occasions has no right to be defensive and rude. Furthermore he has no right to curse in front of my children during
a heated conversation pertaining to our job. Lastly he has no right to stand in my kitchen while I am crying and make more promises to me that he never intended to keep. To be fair Larry did apologize for cursing. We were also able to compromise enough on
the issues to complete the job but not before we had to spend an additional $2,000.00. He will say this was an upgrade, it was not. We were told wrong information regarding paint finishes and had to figure out a way to fix that problem. The fix was us spending
more money due to his mistake so that our house wouldn’t look bad. During the course of our job it seemed as though the owner was only concerned about the quality of work being done and nothing else as he asked us several times "but the work was good, right?"
Some of the work was good as far as I can tell; it has only been a few months. The paint is supposed to last forever so we shall see. However, some work was subpar. Eaves were the painted wrong color and had to be changed. A light fixture in our backyard was
broke when they removed our lighting. The workers filled our AC drain pipe with stucco which in turn froze our AC line (he did send out an AC person to look at it to ensure nothing was ruined). They had to come back to clean up overspray on our bricks. Plastic
and tape was left on our neighbors RV and all over our awning. It goes on. Little things but things that drag down the quality of the craftsmanship nonetheless and things that would make me not hire them again had everything else been good. Attention to detail
in this type of work is key. There is a ton of painting contractors so they have to be able to stand apart from the rest in a positive way for it to be worth your hard earned money. Last but not least if you choose to hire this company get everything in writing,
record your conversations, communicate via email, and read every bit of every loan paper and contract presented before you sign it, it may save your family. We didn't take the time to read the fine print because we trusted that the owner knew our situation
(as we made it abundantly clear where we stood at the initial meeting- his written notes reflect that) and would handle it the way he promised. That did not happen and we were and still are burned to the tune of $507.50 a month. The motto of this business
is give them 1% of your trust and they will earn the other 99%. We trusted too much too soon and it bit us, so be careful. For us this ended up being a nightmare that still hasn't ended. It has caused stress in our family and precious time from our children
to deal with it all, but mostly it has taken every spare penny that we have and then some to make payments we weren't supposed to have. I wish we would have never crossed paths with this company.
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