Christina's review of Nationally Local

Nationally Local

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Customer Reviews & Ratings
Complaint Posted 7/21/2010
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Review 7/21/2010
DO NOT use this company. They are shady in their practices - for example, they will not inform you of or send you a bill of their own; instead, they hide their charges in your other bills. Be very wary of this company!!
 
 
Business's response - by Diane J.on 9/9/2010
I am very sorry you had a negative experience with our company. We bill the majority of our customers through their telephone statements, a fact which is clearly stated to each customer during the initial sales call. Occasionally, we also bill via credit card, at the specific request of the customer. We do not hide our charges; they are clearly printed along with our contact information. Our sales practices are very straightforward and we make sure every customer is aware of our billing protocol. If any customer has an inquiry about any part of our sales or billing processes, they are encouraged to contact us. If you are a customer of ours, we encourage you to contact our customer service department via our website at www.nationallylocal.com, or give us a call, toll-free, at 1-877-500-LOCAL. We will be more than happy to address your specific issue. Again, we apologize for any misunderstanding or grievance we may have caused you, and we will work to resolve your issue in the best way possible. Sincerely, Nationally Local
 
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Additional Business Information
Hours   Phone   (877) 500-5622 Address   16651 Gothard Street Suite F
Huntington Beach, CA 92647
Website   Email   diane@nationallylocal.com
Contact   Diane J. Other  
 
 
 
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