Clemencia T.'s review of Go To Traffic School

Go To Traffic School

         
Customer Reviews & Ratings
Complaint Posted 3/31/2013
. 1
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Be weary. Traffic School is an unresponsive company.
Like many of us, I based my decision of using "Go to Traffic School" to do an online traffic school. The reviews I read were positive and the fact that they belong to BBB gave me the confidence the company was responsible and not a scam. I began the course
and it was actually fairly good. One day when I tried to resume the course, I made a mistake when entering one of the security questions after entering the password. The time allotted for answer the security questions was about 10 sec. and I did not have all
the information at hand. This can happen to anyone. After 3 attempts my account was disabled, which is most understandable. My problems began when I tried to enable my account. I read FAQs advise of cleaning up the cookies and I did so, but with not success.
I decided to talk through live chat, but live chat is disabled and you can only leave messages. After 72 hours I have not received any answer back. I have also contacted the company by phone but I can only leave voicemails, and I have requested them to contact
me but nothing has happened. At this point in time I decided to right this review to make you aware of the lack of service and responsiveness in case things turn up wrong. For this reason, I would recommend you to look somewhere else. There are many other
companies and some are endorsed by well-established and highly reputed organizations.
 
 
 
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Additional Business Information
Hours   Phone   (888) 329-7069 Address   1620 26th Street Suite 1000N
Santa Monica, CA 90404
Website   http://www.gototrafficschool.com Email   sharon@testmasters.net
Contact   Sharon Naim Other  
 
 
 
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