Mike P.'s review of Extreme Tactical Dynamics

Extreme Tactical Dynamics

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Customer Reviews & Ratings
Review Posted 9/23/2014
. 1
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Worst company ever
Repeatedly backorder items and then do not respond to requests for updated delivery time. Unable to get a response for a warranty issue. They do not answer their phones and they do not respond to emails. WORST company ever.
 
 
Business's response - by Chris D.on 7/6/2015
Mike, Being that I can not see your Full name or order # it is kind of hard to answer your concerns here. If you would like to discuss this further please reach out to me via email at etd.customerservice@gmail.com just 1 time and I will respond to you as quickly as I can typically within 24 hours. On occasion we do have items that go on back order and we notify our customers of that in the event it happens. We deal with a large volume of first responders and government agencies on a daily basis. As for the phones yes they stay very busy. As for Emails if you send an email and then send 3 or 4 more in a short time frame they will automatically move to spam. We have added as of April 1st a LIVE CHAT option that is run by our in house customer support staff. If I can be of assistance to you in the future or on a current order you may have reach out to us via email 1 time and we will respond to you generally within 24 hours. If you need immediate assistance and can not reach us by phone then by all means reach out to us via our LIVE CHAT. Please keep in mind that we are here from 10AM to 4PM Eastern Time.
 
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Additional Business Information
Hours   Phone   (888) 893-3308 Address   1410 park lane south
Jupiter, FL 33458
Website   http://www.extremetacticaldynamics.com Email  
Contact   Chris D Other  
 
 
 
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