Thomas K.'s review of Extreme Tactical Dynamics

Extreme Tactical Dynamics

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Customer Reviews & Ratings
Complaint Posted 2/6/2014
. 1
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Extreme Tactical Dynamics Rip-Off
I too wish I had read these reviews before ordering from Extreme Tactical Dynamics. I had ordered emergency lighting in the past with no problems. On my last order I was told it was on back order. That was six weeks ago.I was told it would be 3 to 4 weeks.
Same as most reveiws on here, they wont respond to emails. You get a recording for customer service. I will file a dispute with my credit card company, and will have them red flagged with local Law-Enforcement Agency's RIP OFF DON'T BUY FROM THIS COMPANY
 
 
Business's response - by Chris D.on 7/6/2015
Thomas, Being that I can not see your Full name or order # it is kind of hard to answer your concerns here. On occasion we do have items that go on back order and we notify our customers of that in the event it happens. I do want to make sure that we did take care of you though. Please Email me at etd.customerservice@gmail.com Please put attention Chris. We deal with a large volume of first responders and government agencies on a daily basis. As for the phones yes they stay very busy. As for Emails if you send an email and then send 3 or 4 more in a short time frame they will automatically move to spam. We have added as of April 1st 2015 a LIVE CHAT option that is run by our in house customer support staff. If I can be of assistance to you in the future or on a current order you may have reach out to us via email 1 time and we will respond to you generally within 24 hours. If you need immediate assistance and can not reach us by phone then by all means reach out to us via our LIVE CHAT. Please keep in mind that we are here from 10AM to 4PM Eastern Time.
 
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Additional Business Information
Hours   Phone   (888) 893-3308 Address   1410 park lane south
Jupiter, FL 33458
Website   http://www.extremetacticaldynamics.com Email  
Contact   Chris D Other  
 
 
 
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