Dave K.'s review of VIG Furniture, Inc.

VIG Furniture, Inc.

Preferred Members
4.9 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
Just Fabulous
2.7 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 3/24/2015
. 1
. 0
Worst Supplier of Furniture
I am a local furniture retailer who carries only contemporary lines at one point. I fell for VIG and with big promises from their reps, I made them #1 supplier and started selling. WORST MISTAKE for my business and me as a person. They take money upfront and never ship on time. They have zero customer service truth, nothing is on its way in a container! They make you pay saying a container is leaving now, then you sit and wait for MONTHS. You will call over and over and be on hold all the time. You will have to hire someone just to follow up with this lousy company. If it comes damaged, good luck whether the customer wants it or not. I learned a valuable lesson in that not everything that looks good is good for my business. I lost a lot of customers and felt so bad for the ones that suffered. What do I tell someone who paid like I did, calls to check up every week and I have no answer for? I had a new couple, Alex/Catalina who purchased and waited ONE year before getting the WRONG item. Another family wanted leather sectional polaris and we received bonded after 3 months! I had to sell it for 1/2 price (less than cost) since I have a similar one on the floor. It is now 9 months later and still no sectional. My customer is furious and so am I. These are just two cases. I am stuck with broken items on my floor, missing pieces and 3 items not shipped. I deleted every item from VIG on my website and hope all other retailers stay as far away as possible! Not worth the BIG headache and suffering of customers!! Oh BTW, they also have retail locations near their distribution centers with prices very close to wholesale. PS READ OTHER REVIEWS IF YOU DO NOT BELIEVE ME Wish I can post negative star.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (323) 588-7434 Address   2140 East 51st Street
Vernon, CA 90058
Website   http://www.vigfurniture.com Email   info@vigfurniture.com
Contact   Irene Reznik Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.