Frank k.'s review of HireRight, Inc.

HireRight, Inc.

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Complaint Posted 7/27/2017
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TERRIBLE TERRIBLE!!! BE AWARE OF THEM..
I got the offer letter from a big company but they said that they have to wait for the background check report. So everything started from there. For Education background they asked me to provide my degree, transcripts which I did they they started contacting my school and they did not take their call after 7 days of trying to contact one the number that I provided them they send my case to some other vendor for verification and mentioned that their will be 12 days delay. Seriously 12 days.. Then I emailed the HR and sent them the other contact details from my school's website ( I thought that was very simple to get contact details which HIRERIGHT could not do..) For my employment verification: I mentioned in the form that I worked for a company lets say ABC and provide them contact number of my team lead. But they contacted direct number of the company and they could not get hold of them for several days. then I dint know from where they got a number of HR of the company for the location where I never worked and when they could not get hold of the HR they sent email to that HR ( I had no idea who she is) I got really worried whether they will be able to verify me or not. as the it was in some other location. For my second employment: I worked with a company for 6 months and then the company closed their business. So they asked me for the Phone number and documents. I could only find the T4 which I gave them. Even after that they send an email to Info@company.com address to find out the about me. the emails address was the email of some company in another country that they thought was the parent company of the company where I worked because they bot has kind of similar name. I was shocked with the kind of reserch they do. They just guess and call any random number that they think could be related. I had no idea about what was going on and how they do the verification just call any random numbers form their database. I would love to see their database . I worked for the company that dealt with Police directly and never had this kind of issue with verification before. Hire right thinks they are really smart but I must say they are just worthless and incompetent.
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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