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EXCELLENT Service
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I placed an online order for my 93 year old mom's birthday. When she didn't receive the bouquet, I sent a nasty email asking where my flowers were and at the same time I reviewed my order. Before I could read my own order form, I'd received a reply from Customer Service advising they were looking into the issue. And then I saw that I had left my order in the Shopping Cart, so completed the order. After a couple hours, Customer Service contacted me that the order had JUST been placed and the flowers would be delivered the NEXT DAY!! I was the bonehead, ready to be rude. Their prompt Customer Service really impressed me. I will use this company again and again for my Canadian floral needs. They have good people whose aim is to please.
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